Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Tribhuban.com. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. General Conditions

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

Tribhuban.com offers grocery and household products for sale. We make every effort to display products, descriptions, and prices accurately. However, errors may occasionally occur.

We reserve the right to:

Modify or discontinue products without notice.
Limit product quantities.
Refuse or cancel orders at our discretion.

3. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR) and are subject to change without prior notice.

We accept approved payment methods available during checkout, including:

UPI
Debit/Credit Cards
Net Banking
Cash on Delivery (where available)

Orders will be processed only after successful payment confirmation, except for eligible Cash on Delivery orders.

4. Order Acceptance

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order.

We reserve the right to cancel orders due to:

Product unavailability
Pricing errors
Suspected fraudulent activity
Incorrect customer information

If payment has already been received, any applicable refund will be processed accordingly.

5. Shipping and Delivery

Delivery times are estimates and may vary due to weather conditions, transportation delays, holidays, or other circumstances beyond our control.

We are not liable for delays caused by third-party delivery providers.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy available on our website.

Customers should review the Return & Refund Policy before making a purchase.

7. User Responsibilities

You agree not to:

Use the website for unlawful purposes.
Submit false or misleading information.
Attempt unauthorized access to our systems.
Interfere with website security or functionality.

8. Intellectual Property

All website content, including logos, text, graphics, images, and designs, is the property of Tribhuban.com and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, Tribhuban.com shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

10. Privacy

Your use of our website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described in the Privacy Policy.