Shipping Policy
Shipping Policy
We deliver fresh groceries fast and safely to your doorstep. Here’s everything you need to know about our delivery process.
Last updated: June 2026
Same Day
Order before 6 PM for same day delivery
Free Delivery
Free on orders above ₹499
Safe Packaging
Hygienic & secure packaging always
Live Tracking
Track your order in real-time
📍 Delivery Areas
We currently deliver to select areas in Jharkhand, India. We are continuously expanding our delivery zones. To check if we deliver to your area, please contact us at +91 76430 32093 or enter your pincode at checkout.
⏰ Delivery Timelines
| Order Type | Order Time | Delivery Time |
|---|---|---|
| ⚡ Same Day Delivery | Before 6:00 PM | Same day by 9 PM |
| 🗓️ Next Day Delivery | After 6:00 PM | Next day by 12 PM |
| 📦 Scheduled Delivery | Any time | As per selected slot |
💸 Delivery Charges
Orders above ₹499
FREE Delivery
Orders below ₹499
₹40 Delivery Fee
📦 Packaging
All grocery items are packed in hygienic, food-safe packaging. Fresh produce is packed carefully to maintain freshness during transit. We use eco-friendly packaging wherever possible.
📱 Order Tracking
Once your order is dispatched, you will receive a tracking link via SMS/WhatsApp. You can also track your order using our Track Order feature on the website.
⚠️ Delivery Issues
- Order not delivered within promised time
- Delivery to wrong address
- Items missing from delivery
- Damaged packaging upon delivery
Call us at +91 76430 32093 and we’ll resolve it immediately.
Ready to Order Fresh Groceries?
Order before 6 PM for same-day delivery to your doorstep!
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